Refund and Returns Policy

At TrafficNEO, we strive to ensure your satisfaction with our services. Below is our refund policy outlining the terms and conditions for refunds:

01. Panel Deposits: Deposits made into your account panel are non-refundable.

02. Promotions: We offer a refund for all promotion services, except panel deposits, within 7 days of purchase. Refunds for promotions are subject to the following timelines:

• Credit Card Refunds: Refunds arranged within 7-14 days.
• PayPal Refunds: Refunds arranged within 3-5 days.
• Payoneer Refunds: Refunds arranged within 14-30 days.

03. Refund Eligibility: To be eligible for a refund, the following conditions must be met:

• The refund request is made within 7 days of the purchase date.
• The promotion service has not been fully delivered.
• The refund request is made through our support team via email at [email protected] or Submit This Form.

04. Refund Process: To request a refund, please contact our support team at [email protected] with your order details and reason for the refund request. Once your request is received and approved, we will initiate the refund process according to the payment method used for the purchase.

05. Exceptions: Refunds may not be granted in the following circumstances:

• If the promotion service has been fully delivered.
• If the refund request is made after 7 days of the purchase date.
• If the refund request does not meet the eligibility criteria outlined above.

06. Contact Us: If you have any questions or concerns about our refund policy, please contact our support team at [email protected].

By using our services, you agree to comply with and be bound by the terms and conditions of this refund policy.

This refund policy was last updated on May 26, 2024. We reserve the right to update, modify, or change this refund policy at any time without prior notice.

Thank you for choosing TrafficNEO.